Quality Initiatives
QSource is engaged in numerous quality improvement initiatives and projects, nationally and statewide.

Setting Targets-Achieving Results (STAR)
STAR is a national campaign aimed at assisting nursing home and home health agencies set annual targets by using an interactive Web site to track performance, each with a specific quality measure focus. Each site offers tools and resources provider to help achieve their targets.

• Nursing Homes — Focuses on high-risk pressure ulcers, physical restraints, depression and chronic care pain. Access tools and resources related to this topic at the nursing home STAR Web site
• Home Health — Focuses on acute care hospitalization, emergent care, discharge to community and improvement in: ambulation, bathing, dyspnea, management of oral medications, pain interfering with movement, status of surgical wounds, transferring and urinary incontinence. Access tools and resources related to these topics at the home health STAR Web site.

Advancing Excellence in America’s Nursing Homes
Building upon the success of the Nursing Home Quality Initiative (NHQI), this national two-year, coalition-based campaign is concerned with how nursing homes care for elderly and disabled citizens. This voluntary campaign:

• Monitors key indicators of nursing home quality of care;
• Promotes excellence in caregiving for nursing home residents;
• Acknowledges the critical role nursing home staff have in providing care.

Home Health Quality Improvement National Campaign
This campaign seeks to unite the home care community under the shared vision of reducing avoidable hospitalization to improve patient quality of care. This voluntary campaign focuses on:

• Risk assessments
• Emergency care plans
• Fall prevention programs
• Front-loading visits
• Tele-health
• Tele-triage
• Improving medication management
• Communicating with Physicians

5 Million Lives Campaign
The Institute for Healthcare Improvement’s (IHI) 5 Million Lives Campaign is a voluntary initiative to prevent five million incidents of medical harm to patients from December 2006 to December 2008. QSource is working with partners statewide to assist hospitals with this effort.

Cultural Competency
Understanding a patient’s health is more than just clinical information. It’s understanding who the person is culturally and what influences play a part in shaping health habits. QSource works with providers to educate staff about culturally diverse care through online courses and published materials.

Physician Office Information Technology Projects
Healthcare in America is changing rapidly with the introduction of new technology, a larger, more culturally diverse population and an aging generation who expect more for their money.

QSource can help you improve your quality of care through data analysis, quality improvement, utilization review and outreach services to help you decrease the overall costs of healthcare and its delivery, while improving the quality of that care.

• Doctor’s Office Quality-Information Technology (DOQ-IT) — This project will assist you in selecting an electronic health record system (EHR) to meet the Federal deadline for all healthcare records to be electronic by 2014. QSource assists providers in this process to satisfy the 40 DOQ-IT quality measures that monitor the project's success.
• Physicians Quality Reporting Initiative (PQRI) — PQRI establishes a financial incentive for eligible professionals to participate in a voluntary quality reporting program.

Tennessee Regional Health Information Organizations (RHIOs)
Tennessee’s efforts to connect providers electronically through electronic health records and e-prescribing capabilities are supported by various organizations. QSource is working with partners to assist in this effort.

Contact us if you would like QSource to assist you.