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For Healthcare Providers

How we can help Tennessee’s Healthcare Providers:

arrowMeasure and Report Performance
Measure performance to identify opportunities for improvement and to track progress. Report results to create comparative data for use in quality improvement, public reporting, pay-for-performance, and accreditation with appropriate provider consents. Click here for the HPMP Workbook.

arrowRedesign Processes
Implement changes to processes including care management, patient self-management, flow, and scheduling using a variety of methods such as lean and human factors design. Redesign processes to result in fundamental, rather than additive, changes.

arrowAdopt Health Information Technology
Adopt health information technology to include effectively implementing electronic health records, e-prescribing, computerized physician order entry, or other technology that supports individuals in their processes and decision-making.

arrowTransform Organizational Culture
Create a patient-centered organizational structure, workforce, and environment that strive for perfection. Empower leaders and staff to create transformational change through open communication and teamwork.

arrowHospital Payment Monitoring Program (HPMP)
HPMP is a continuation of the Payment Error Prevention Program (PEPP). Because of an audit of CMSs 1996 and 1997 financial statements, which estimated Medicare made more than $4 billion in incorrect payments in each of these years for inpatient hospital services, CMS directed Quality Improvement Organizations to develop programs that would reduce the occurrence of these payment errors. Under the HPMP, QSource monitors hospital admission and coding patterns by ongoing analysis of Medicare discharge data. For tools and resources, click here.

Inform your patients of their beneficiary rights
QSource has developed postcards and envelope stuffers to help your patients better understand their rights. Click here to place an order.

Hospital Discharge Appeals

Improving Acute Care Documentation

Medicare Observation Tip Sheet:
Physician Guidelines
Utilization of the Observation Setting
“What Physicians Need to Know”

 

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