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Acute Care Hospitalization
Improving Care Transitions
June 18, 2008
Click here for handouts

The Passionate Pursuit of Health Care Excellence
Click here for the Powerpoint slides
Click the links below to watch the video presentation. These are large files, so please be patient when opening.


Best Practices to Reduce Acute Care Hospitalization

Click here for a useful workbook to help reduce ACH rates.

Cultural Competency
Nationwide Task1d2 Contact List
Cultural Competency Crosswalk
CLAS Implementation Guide
Top 10 Task 1d2 Resource list (pdf) (Word)
Cultural Competency Environment Checklist
Task 1d2 Recruitment Brochures (large) (small) (READ ME)
QIO Facilitator’s Guide
QIO Facilitator’s Guide (PowerPoint Slides)
Interpreter Services Resource Packet
Cultural Competency Fact Sheet

Data Abstraction
Materials for the Hospital Abstraction Clinic Webex
Click here for the presentation
Click here for the handout


Click here for the October 2 & 3 2007 Clinical Data Warehouse Changes teleconference handouts.

Materials for the Hospital Abstraction Clinic Webex on September 26, 2007
Click here for the Agenda
Click here for the handouts
Click here for SCIP revisions
Click here for AMI/HF revisions
Click here for Pneumonia revisions

Materials for the Hospital Abstraction Teleconference
February 21, 2007
Click here for the presentation handouts
. (Zipped folder)

Materials for the Hospital Abstraction Teleconference
September 27, 2006
Agenda
Presentation Handouts
SDPS Memo 06-219-HD
Corrected Invalid Selection Details

Depression
Super 7 Call, May 10th.
Dr. Ira Katz: Depression Part 1
PowerPoint Handouts

Super 7 Call, October 4
Dr. N. Kortner Nygard: Depression Part 2
Powerpoint handouts

Holistic Approach to the Management of
Depressive Symptoms

Data Measurement Tracking Tool & Senior Leader Report
Measurement Strategy & Change Package

Disease Management Resources
Zone Management Tools

Asthma
Chronic Heart Failure
Chronic Obstructive Pulmonary Disease
Diabetes
Wounds

Immunizations
2007-2008 Immunizations Toolkit

Users Manual for Vaccination QM

Oral Medications
Best Practices for Improvement in Management of Oral Meds
Tools for Managing Oral Meds

Organizational Culture Change Tools:
C.N.A Turnover Worksheet
C.N.A. Turnover Spreadsheet: used to calculate data collected on worksheet.

Pain Management
Pain Assessment Facility Checklist
Abbey Scale
Communicating with Physicians About Pain
Nurse Worksheet Phone Interventions
Comprehensive Pain Assessment Form - Cognitively Intact
Comprehensive Pain Assessment Form - Cognitively Impaired
Fast Track Pain Handouts
Pain Intensity Scale Guide
Pain Measurement Strategy
Data Tracking Tool
Pain Comprehensive Assessment
Pain Screening Flow

Super 7 Call, July 18 , Carroll Curtiss, speaker
PowerPoint Handouts

PDC (Person Directed Care) Tools:
Leading by Example
QI Call, Dave Farrell

Resident Directed Care
Change Ideas Consistent Assignment

Physical Restraint Reduction:
Framework Package
Change Model
Senior Leader Report
Measurement Strategy
Data Tracking Tool
Restraints Self-Assessment Tool
Falls Self-Assessment Tool
Behavioral Symptoms Self-Assessment Tool
Restraint Knowledge and Attitude Survey
Restraint Knowledge and Attitude Survey Key

Pneumonia
SCIP/PNE Pocket Card

Pressure Ulcers:
Braden Scale
Norton Scale
Pressure Ulcer Measurement Strategy
Pressure Ulcer Pocket Guide
TAPS Turning Schedule Card
Pressure Ulcer Healing Chart
Pressure Ulcer PUSH Tool
Pressure Ulcer PUSH Tool Instructions
Pressure Ulcer Change Package
Pressure Ulcer Manual
Senior Leader Report
Pressure Ulcer Collaborative Tool

ROSC
Annotated Bibliographies

SCIP
SCIP Teleconference
Wednesday, June 27, 2007

Click here for the agenda
Click here for the presentation
Click here for an additional presentation
Click here for the UT sharing tool


SCIP WebEx on Reliability in Healthcare
with Roger Resar, MD
SCIP/PNE Pocket Card
Best Practices for Antibiotic Use Poster


UQIOSC Archives
eNewsletters

Nationwide Task1d2 Contact List
Cultural Competency Crosswalk
CLAS Implementation Guide
Top 10 Task 1d2 Resource list (pdf) (Word)
Cultural Competency Environment Checklist
Task 1d2 Recruitment Brochures (large) (small) (READ ME)
QIO Facilitator’s Guide
QIO Facilitator’s Guide (PowerPoint Slides)
Interpreter Services Resource Packet
Cultural Competency Fact Sheet


Materials for the UQIOSC's Underserved CoP Call
July 16, 2008

Agenda
Genoveva Martinez' presentation (large file, please be patient)
Ada Caranton's presentation

QIO Collaborative Sharing Call
July 9, 2008
Agenda
Arizona presentation
Knowledge Sharing Recording Tool

Materials for the UQIOSC's Underserved CoP Call
June 18, 2008

Agenda
Stanford University presentation

Materials for the UQIOSC's Underserved CoP Call
May 21, 2008

Agenda
Presentation

Materials for the UQIOSC's Underserved CoP Call
April 15, 2008

Agenda
Project Dulce presentation


Materials for the UQIOSC National Call
April 2, 2008

Agenda
The Burden of Diabetes in Underserved Populations

Materials for UQIOSC's Underserved CoP Call
November 21, 2007

Agenda
Virginia Presentation

Materials for UQIOSC's Underserved CoP Call
October 17, 2007

Agenda
Oregon handouts
Virginia Talking Points
Wisconsin Presentation
Wisconsin CLAS Standards and Resources

Materials for UQIOSC's Underserved CoP Call
September 19, 2007

Agenda
Georgia presentation
Minnesota presentation
Texas presentation
Texas Goldmine handout

Materials for UQIOSC's Underserved CoP Call
August 15, 2007

Agenda
Oklahoma presentation
Rhode Island presentation
Washington presentation

Materials for UQIOSC's Underserved CoP Call
July 18, 2007

Agenda
Delmarva Presentation
Michigan Presentation
Click here for a zipped folder containing Excel and SAS files and details on Michigan's IQC plan

Materials for UQIOSC's Underserved CoP Call
June 20, 2007

Agenda
Missouri Post-CLAS Assessment Outline
Nebraska Post-CLAS Assessment Outline

Materials for UQIOSC's Underserved National Call
June 5, 2007

Agenda
Incorporating Cultural Competency in Practices handouts
CD Order form
Call Evaluation

Materials for UQIOSC's Underserved CoP Call
May 16, 2007

Agenda

Colorado Stakeholder Letter
Florida Westat Calling Letter
Oregon Presentation
Utah/Nevada Presentation

Materials for UQIOSC's Underserved CoP Call
April 18, 2007

Agenda
LEP Presentation
Ohio Presentation
Ohio Language Access Services Resources

Materials for UQIOSC's Underserved CoP Call
March 21, 2007

Agenda
Florida Presentation
Florida Card Insert
Florida Need to Get Started Reminder
Florida Need to Complete Theme 2 Reminder
Florida Need to Complete Theme 3 Reminder
Florida Thank You Card
North Carolina Presentation
South Dakota Call Outline

Materials for UQIOSC's Underserved CoP Call
February 21, 2007

Agenda
Alabama Presentation
Arkansas Presentation
Mississippi Statewide Outline
Oklahoma Presentation
Oklahoma Brochures
Oklahoma Order Form
Oklahoma 2006 Manual

Materials for UQIOSC's Underserved CoP Call
December 20, 2006
Agenda
Virginia Presentation
Virginia TRACK Worksheets
Virginia Research Questions
New York Flyer
New York Outline

Rhode Island Outline
The Challenge Award Poster (TX QIO) large file, please be patient

Materials for UQIOSC's Underserved CoP Call
October 18, 2006

Agenda
Nebraska Handout
Texas Presentation
Texas CC Care Seminar Flyer
Texas Culture & Medicine Flyer
Nurse Practitioner Recruitment Campaign

Materials for UQIOSC's Underserved CoP Call
September 27, 2006
Agenda
Arizona Presenation
Georgia/Missouri/Michigan Presentation

Ohio Presentation
Ohio Article on Collecting Race
Washington Presentation
Washington Cover Letter
Washington News Item

Materials for UQIOSC's National Call, August 22, 2006
Agenda
Facilitator's Guide presentation
CD Order form
Evaluation

Materials for UQIOSC's Underserved CoP Call
August 16, 2006
Agenda
Illiinois Outline
Massachusetts Outline
CLAS Truth or Dare
CLAS Fact Sheet
Got CLAS? Postcard

Materials for UQIOSC's Underserved National Call
August 2, 2006
Agenda
Facilitator's Guide presentation
Facilitator's Guide CD order form
Evaluation

Materials for UQIOSC's Underserved CoP Call
July 19, 2006
Agenda
Georgia Outline
Georgia Brochure
Delaware Presentation

TriRegional 2006 Presentation Materials
Attachment A: Task 1d2 Data Source/ Information Release for QIOs in 2006
Attachment B: Sample QIO Evaluations
Attachment C: Task 1d2 Evaluation Calculator for Sample QIO Evaluations (Multiple tabs)
Attachment D: Task 1d2 Evaluation Calculator
Task 1d2 Update Presentation

Materials for UQIOSC's Underserved CoP Call
May 17, 2006
Agenda
California Outline
California Slide
California Program Application
Endorsement Letter
Joint Letter
Tennessee Outline

Materials for UQIOSC's Underserved CoP Call
February 15, 2006
Agenda
Arizona (HSAG) Outline
CLAS Standards and Recommendations
HSAG Culture Matters
HSAG CLAS Participation Pledge
Texas Outline
Culture & Medicine Powerpoint
CLAS Questionnaire
Delgado Flyer
Physician Recruitment Packet
Texas 1D2 Flyer
Virginia Outline
Consent for Treatment - English
Consent for treatment - Spanish
HIPAA Acknowledgement - Arabic
HIPAA Acknowledgement - Spanish
HIPAA Acknowledgement - Chinese
(NOTE: This file may not appear as it should unless you have a Chinese character pack installed. See your IT/IS department)
HIPAA Acknowledgement - Russian
HRSA Contacts
In Search of...
Privacy Notice - English
Privacy Notice - Spanish

Reducing Healthcare Disparities Report 1999-2002

Workforce Retention Tools:
Staff Survey Tool: Tell us About Your Nursing Home
Resident Survey Tool: Elder Questionnaire (or Warmth Survey)
C.N.A Turnover Worksheet
C.N.A. Turnover Spreadsheet: used to calculate data collected on worksheet.
Change Ideas for Consistent Assignment

AEQC Teleconference, May 16, 2007:
The Adoption of Consistent Assignment
Change Ideas for On-The-Job Support for New Workers
Exit Interview

Mentoring Program
Staff Survey Tool: Tell us About Your Nursing Home
Resident Survey Tool: Elder Questionnaire (or Warmth Survey)
Survey Analysis Excel Spreadsheet to Calculate Survey Results:
Staff Survey Analysis Spreadsheet: Tell us About Your Nursing Home
Instructions for Staff Analysis Spreadsheet
Resident Analysis Spreadsheet: Warmth Survey
Instructions for Resident/Elder Analysis Spreadsheet: Warmth Survey

Miscellaneous
Click here for a recording of the December 20, 2006
"Hospital Mortality Measures" conference call.

Click here for the handouts.

Creating a Future Vision for Home Care
Speaker: Marian Essey, Director, HHQIOSC, Quality Insights,
Pennsylvania
Click here to download the presentation

2006 Medical Services Review Report
QSource publishes a yearly update of review complaints concerning the quality of care received by Medicare patients. The report outlines the guidelines used to determine what services a Medicare patient received, if standards of care are met and what actions may have been taken to resolve a complaint.


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