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Our Mission

Our mission is to create and enhance programs, services, and collaborative relationships that improve healthcare quality.

Our History

For more than three decades QSource has worked to ensure that people with Medicare receive the highest quality of care possible. Our growth and progress are based on the principles of education and advocacy. Here are a few of our historic milestones:

1973 — As the Mid-South Foundation for Medical Care (MSFMC), we were contracted by the Centers for Medicare & Medicaid Services (CMS) to serve as the Medicare Professional Standards Review Organization (PSRO) for West Tennessee.

1984 — Commission of the Peer Review Improvement Act of 1982 dismantles the PSRO structure and authorized the utilization and quality control Peer Review Organization (PRO) program. MSFMC becomes the PRO for Tennessee.

1986 — Contracted with the State of Tennessee to oversee the state’s Medicaid program. We held the contract until Dec. 31, 1993, when the state enacted a managed care program known as TennCare.

1999 — Contracted with CMS to serve as the national Disadvantaged Populations Support PRO. Entity later becomes known as the Underserved Quality Improvement Organization Support Center (UQIOSC) supporting 53 quality improvement organizations (QIOs) nationally with the identification of underserved populations and efforts to reduce healthcare disparities among these populations.

2002 — CMS changes the mission of its contractors from PRO to a Quality Improvement Organization (QIO) and launches a national public reporting initiative involving QIO oversight. MSFMC changes name to QSource to better reflect the new mission.

2005 — Contracted by the State of Tennessee to serve as the External Quality Review Organization (EQRO) for Tennessee. QSource also achieved certification as an ISO 9001:2001 company.

2008 — QSource expands its geographic reach and is contracted by the State of Arkansas to provide therapy review and prior authorization services for Medicaid recipients under the age of 21.

 
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