Protecting People with Medicare
Are you a Medicare beneficiary or family member who has a concern about the quality of healthcare you or a loved one has received?
Qsource has physicians and other healthcare experts that are paid by Medicare to check and improve the care people with Medicare receive. Qsource reviews complaints about the quality of care given by: inpatient hospitals, hospital outpatient departments, hospital emergency rooms, skilled nursing facilities, home health agencies, Private Fee-for Service plans, ambulatory surgical centers, practitioners and other providers.
Follow the instructions on the forms below to describe your complaint.
If you need help completing the form, call Qsource at 800.489.4633.Complaint Form - English Version Complaint Form - Spanish Version
3340 Players Club Pkwy, Ste 300
Memphis TN, 38125
To file a complaint, please call 1.800.MEDICARE (800.633.4227) TTY/TTD 877.486.2048
Are you the caregiver of a Medicare beneficiary? Do you have questions about your loved one’s Medicare coverage, billing or care? Ask Medicare can help! At http://www.medicare.gov/caregivers you can find answers to all of your Medicare questions including:
- How to obtain permission to access your loved one’s health information
- What services are covered by Medicare
- How to plan for long-term care
- Where to find financial, legal and local help
This page is paid for by our Medicare QIO Program Contract.