Quality of Care Review

Protecting People with Medicare

Are you a Medicare beneficiary or family member who has a concern about the quality of healthcare you or a loved one has received?

QSource has physicians and other healthcare experts that are paid by Medicare to check and improve the care people with Medicare receive. QSource reviews complaints about the quality of care given by: inpatient hospitals, hospital outpatient departments, hospital emergency rooms, skilled nursing facilities, home health agencies, Private Fee-for Service plans, and ambulatory surgical centers.

Follow the instructions on the forms below to describe your complaint. If you need help completing the form, call Qsource at 800.489.4633.

Complaint Form

(English version)

http://www.qsource.org/QOC/cms10287English.pdf

(Spanish Version)

http://www.qsource.org/QOC/cms10287Spanish.pdf

Contact:

Qsource
3340 Players Club Pkwy, Ste. 300
Memphis TN, 38125
800-489-4633

To file a complaint, please call 1.800.MEDICARE (800.633.4227) TTY/TTD 877.486.2048