Qsource Launches Quality Link: A New Standard in Long-Term Care Consulting

Qsource has announced the launch of Quality Link, an annual membership program designed to elevate operational performance, ensure regulatory compliance, and strengthen the quality of care in nursing homes and long-term care facilities across the United States.

Built on decades of long-term care expertise, Quality Link provides a consistent framework for maintaining excellence through proactive consulting, specialized education, and data-driven quality improvement strategies. The program is designed to be more than a service, it is a partnership dedicated to the ongoing success of member facilities.

Setting a Higher Bar for Quality

Qsource recognizes that achieving excellence in long-term care requires more than meeting minimum requirements. Facilities benefit from structured, ongoing support that keeps compliance efforts on track, empowers staff through targeted training, and drives improved resident outcomes.

Membership offers built-in consulting hours, monthly chart or incident reviews, and continuous access to the tools and guidance needed to remain survey-ready year-round. Each element of the program is designed to integrate seamlessly into daily operations, reducing reactive problem-solving and creating a foundation for sustained performance improvement.

Comprehensive Membership Benefits

Wherever your facility is, there’s a Quality Link membership that fits.

Every facility has different needs, whether you’re focused on strengthening survey readiness, building staff confidence, improving clinical practices, or safeguarding reimbursement. That’s why Quality Link offers multiple membership tiers, each designed to meet you where you are. From foundational support and training to advanced consulting and 24/7 access to our AI-powered companion, Qualie, there’s a level of membership tailored to your facility’s goals, resources, and readiness.

Quality Link delivers support through a robust set of monthly, quarterly, and annual benefits, including:

• Live Educational Events covering regulatory changes, behavioral health, and other high-impact topics
• Live Train-the-Trainer Leadership Sessions to strengthen leadership abilities and equip internal leaders with facilitator skills and practical tools to train staff.
• Continuing Education Units (CEUs) for nurses and administrators
• Qualie, the AI Regulatory Coach, providing real-time answers backed by verified federal and state regulations
• Live Compliance and QAPI Check-ins to ensure quality improvement initiatives remain effective
  
• On-Call Consulting for pressing issues and high-risk incident/chart reviews with Root Cause Analysis briefs to identify and address care gaps
• Ongoing regulatory alerts with implementation guidance
• 24/7 Access to the QsourceEd LMS and community resources
• Survey Readiness Toolkit that gives staff the tools, resources, and guidance they need to stay compliant and survey-ready
• Exclusive Member Discounts on additional Qsource services
• Mock Survey Add-On, affordable upgrade with flexible payment options, designed to strengthen compliance without straining budgets

Leveraging Expertise with Technology

One of Quality Link’s most innovative features is Qualie, Qsource’s AI-driven compliance coach. Available 24/7, Qualie delivers immediate, regulation-based answers to compliance questions without relying on unverified online sources. This ensures facilities receive trusted, accurate guidance whenever it is needed.

A Trusted Partner in Care Excellence

Quality Link reflects Qsource’s commitment to strengthening long-term care through proactive, collaborative engagement. By combining expert consulting with modern technology and continuous education, the program offers a scalable solution that meets the evolving needs of care providers nationwide.

Facilities interested in learning more about Quality Link can visit www.qsource.org/quality-link for program details, membership information, and enrollment options.