In this episode, nurse surveyor Linzie Bugg explores the vital role of art and music therapy in nursing home care. She challenges the notion that these are merely recreational activities, presenting them instead as powerful tools for person-centered care. Linzie emphasizes connecting with residents' individual histories, preferences, and identities, particularly for those with dementia. She warns against simply tracking activity attendance without measuring true engagement, encourages staff to become "life story detectives," and challenges facility leaders to ensure residents' interests are documented and actively incorporated into their care plans.