A resident’s allegation of being grabbed can trigger a two-hour reporting deadline, even if no one has verified what happened. In this episode, nurse surveyor Linzie Bugg explains why facilities must report first, investigate second, and protect residents immediately. She walks through the deadlines for reporting alleged abuse, injuries of unknown origin, resident-to-resident incidents, and missing property, then shows how a delayed handoff or an allegation left in a mailbox can put a facility at risk. You’ll also hear the questions surveyors use to reconstruct the timeline, and practical checks leaders can use to find gaps before survey.